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About Us Customer Service Contact Shipping Info Returns Aviation Links

About Us:

Cheap Pilot Stuff was founded with the intent to provide pilot supplies to the online community in a courteous manner. Whether you are looking for Aviation Headsets, David Clark Headsets, etc. we are your online Aviation Pilot Supply store for all your needs. . .CHEAP!

With access to several warehouse locations nationwide, we expedite your order from the warehouse to your door so you can begin enjoying your purchase in the least time possible. Top

Customer Service:

By Phone:

Cheap Pilot Stuff customer service representatives are available by phone 24 hours a day for all orders and questions. Please call us a 1-877-AIR-PLNE. We are always standing by waiting to assist you however we can in the most professional manner possible. While Customer Service Representatives outside of our normal business hours, Monday – Saturday, 9am – 9pm ET, may not be able to get an immediate answer to your problem, you can rest assured that we will do our best to handle any situation in the most expeditious manner possible.

PHONE: 1-877-AIR-PLNE (247-7563) FAX: 1-877-608-5486

By E-mail: info@cheappilotstuff.com

E-mail might seem like an impersonal form of communication, however in today’s modern world of instantaneous electronic communication, we will receive your questions/comments instantaneously 24 hours a day. Please contact us via e-mail to receive the most expeditious response possible to any of your problems.

Use our contact form below and we will be back in touch soon!
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Shipping Time:

Orders normally ship the same day if received before 4:00 PM ET. All other orders will be shipped on the following business day. Cheap Pilot Stuff uses UPS ground shipping and will notify you with a tracking number when the order is shipped. All orders should arrive within 2 – 5 business days depending upon your zip code. If you still have not received your shipment within 10 business days of placing the order, please call our Customer Service Department. Use the map below to estimate your shipping date:

Out-Of-Stock:

You will be notified via phone or e-mail if the item you have selected is out-of-stock. We will give your order priority and will notify you as soon as it becomes available. If you wish to expedite shipping at that time, we will be happy to assist you in getting the order expedited.

Shipping Options & Rates for Internet Orders Only

Cheap Pilot Stuff uses UPS for domestic deliveries in the Continental U.S. For Hawaii, Alaska, Canada, Puerto Rico and domestic Post Office Box shipping addresses we use the U.S. Mail system.

For shipments outside North America rates will be provided prior to processing your order.

Shipping charges for UPS Ground are based on the dollar value of your order. Charges for express service are per shipment.

Domestic UPS Ground Rates Shipping Charge
Up to $10.00 $9.95
$10.01 to $30.00 $10.95
$30.01 to $60.00 $11.95
$60.01 to $90.00 $12.95
$90.01 to $150.00 $13.95
$150.01 to $250.00 $16.95
$250.01 to $500.00 $18.95
$500.01 and up $19.95
AK, HI - Add $5.00
Canada - Add $10.00
Express Service Rates
2nd Day Air $24.95
Next Day Air Saver $34.95
Next Day Air (AM Delivery) Call


Next Day Service is not available to all zip codes, in the event the level of service you select is not available to your address you will only be charged for the level of service provided. Top

Returns:

If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days for a full refund less any shipping charges incurred TO and FROM your location. You must receive a Return Authorization Number (RA#) and the item must be returned within 10 days of receipt of this number. Item must arrive in new condition in its original box with all accessories, manuals, packaging, and blank warranty cards. The only exception is defective items which must be returned complete with all accessories for exchange of the same item. Some returns may be subject to a 10% restocking fee. DVDs, CD-ROMs, software, videos, and other copyrighted works with the exception of books and manuals are not returnable unless the item is defective. If the item is defective it can only be exchanged for the same item. Please feel free to contact customer service for more information. Top

Aviation Links:

Below are some links to recommended aviation sites which will help you further your education as an aviator: Top